Almost 6 years ago, I purchased Valley Honda in the Naperville/Aurora market. Within a couple of years of purchasing the business, I noticed areas of significant deterioration of the asphalt throughout our lot, including driveways, customer parking areas, and inventory display areas. I believe that the quality and presentation of our parking lot is every bit as important as the cleanliness and appearance of the inside of our building because it gives our customers the first impression of Valley Honda when they visit. The big challenge for me, therefore, was to find a contractor that is technically competent, detail oriented, punctual/efficient, and trustworthy.
During a discussion with a Valley Honda customer, it was suggested that I call Mark Hoeft, owner of Illini Suburban Asphalt Maintenance, Inc. I was not disappointed. Mark is a true professional and from the minute I met Mark I had confidence that the issues of asphalt deterioration in my parking lot could be addressed cost effectively and efficiently. Mark personally examined every area of asphalt and made practical recommendations for asphalt removal and replacement where necessary, but also asphalt maintenance in areas where replacement was not necessary. Mark's focus was value and quality, and within 48 hours Mark e-mailed me a detailed proposal including cost breakdowns and drawings of areas to be addressed.
The job was performed exactly as I expected by a terrific team of people. I appreciated their sensitivity to our hours of operation and the needs of our customers. Since that initial job, Mark has become our 'one source' vendor for all asphalt repair and maintenance work at Valley Honda. Each year Mark's team performs sealing and crack filling maintenance and when further deterioration is identified, asphalt is replaced. It is a privilege to find people like Mark Hoeft to associate with, and I highly recommend Mark and Illini Suburban Asphalt Maintenance, Inc. to your company.